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Customer Service- SOC- Mumbai

Job Profile

Experience

Fresher or 1 years of exp

Skills

JOB DESCRIPTION:

  • Apply DG, OOG in the system and update customers on their queries/emails.
  • Send circulars, follow-up for special cargo bookings with customers and update the team.
  • Respond to inquiries and follow thru to bring in business successfully. Quote rates to customers.
  • Coordinate with other departments to ensure smooth shipments for customers.
  • Preparation of reports and send to principles, preparation & Updation of sales Contracts, Invoices.
  • Follow up with customers on the overdues/outstandings and report to the HOD.
  • Timely submission of reports set by the management as per the deadline.

Education

Graduate/ MBA

Location

Mumbai